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Frequently Asked Questions
1. How does the plugin integrate with Shopify?
Our plugin integrates directly with Shopify in just a few clicks. No coding or technical expertise is required.
2. Can I customize the return and refund policies?
Yes! You can set custom policies for specific products, categories, or order values to suit your business needs.
3. Will this plugin slow down my Shopify store?
Not at all. Our plugin is optimized for performance and works seamlessly without affecting your store’s speed.
4. How does the plugin handle return approvals?
The plugin allows you to automate return approvals based on predefined conditions, saving you time and effort.
5. Can I track the status of returns and refunds?
Yes, the plugin provides real-time updates on the status of returns and refunds, so you and your customers stay informed.
6. Is there an option for customers to upload images for returns?
Yes, customers can upload images of products during the return request process for better evaluation.
7. Does the plugin support exchange requests?
Absolutely! Customers can easily request exchanges for size, color, or a different product, and you can approve them seamlessly.
8. Can I send automated email notifications to customers?
Yes, the plugin sends email updates at every step of the return and refund process, keeping customers in the loop.
9. Is the plugin easy to set up?
Yes, the plugin is designed for quick and hassle-free setup. You can have it running on your Shopify store in minutes.
10. What kind of support is available if I face issues?
We provide 24/7 expert support to help you with installation, troubleshooting, or any other queries.
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